Warranty Claim Form Instructions

FOR USA RESIDENTS ONLY

If you purchased your product in Canada please click here. If you purchased your product outside of the United States or Canada, please contact your local distributor listed on the contact page of our website.

WARRANTY CLAIM POLICY

VonZipper sunglasses are constructed with the highest quality optical materials. Every VonZipper product is held to stringent quality control procedures to ensure that your VZ's will not let you down. We pride ourselves on the quality and technology that goes into every sunglass. VZ offers a lifetime guarantee against manufacturer's defects on all sunglasses and 6 months on all goggles. It is our pledge that your VonZipper experience is all that it can be.

WARRANTY CLAIM PROCEDURE

To return a warranty product please follow the steps below

If you have more than one item to submit to warranty, please complete an additional claim for each item.

1. Complete our online form by clicking on the Submit Form button below.
2. Print one copy of the warranty claim form to include in the box with your VonZipper product.
3. Write your Warranty Claim # on the outside of the box.
4. Pack the product in a box to ensure it is not damaged during shipping, do not send in an envelope since it is likely to be crushed. Ship the package using a traceable source (i.e. UPS, FedEx). VonZipper is not responsible for products lost or damaged in shipping.
5. When a decision has been made on your claim you will be contacted.